Analyzing, diagnosing and treating what ails the ISP
	DR. ISP provides the full range of services that an ISP needs. Choose the ones that are right for you.
- ISP Physical We will give your ISP a physical and provide solutions to save you money. By analyzing your network structure, we can cut into your overhead while maintaining the same level or better service. Support Services - Support Center Provide up to 24/7 call center support to your clients. We will support your customers from dial-up to dedicated access. - Monitoring/management When businesses depend on a service, they need someone watching to make sure troubles are detected and taken care of as soon as possible. We will monitor performance of a server through the connection of a customer's frame relay. If a problem occurs, we will contact the appropriate medium to fix the problem. If it's a frame relay problem, we will deal with the telco to get the line issue resolved. - Reporting/Stats When it's time to upgrade, you want to be ready. By monitoring usage of your network and equipment, you will keep your customers happy and be ready when the need to upgrade arises. We track all statistics on your lines in real-time, and provide history and peaks in services. - Billing Services One of the most pivotal parts of every business is the billing structure. By automating this process, you eliminate the stress of billing and can focus more energy on finding new clients. By having Dr. ISP handle your billing, you will have an automated billing system that is fully web integrated, and automatically suspends and adds users to your servers unattended. Billing can be done annually or by the minute, and everywhere in between. Marketing - Mailings In order to grow your ISP, we can create a brochure and target any area, geographical, by business, or by any factor you want to go after. We will work with you to develop promotional campaigns to increase your customer base. We will do the market research necessary to ensure your promotions have the maximum impact. - Citipage.com Western PA's leading web directory is another avenue to promote you and your customer's web sites. We will work to develop a customized Citipage front-end for you to use. All Citipage.com members get the ability to add events, classifieds, track hits from Citipage, and more functions added all the time! Accounting - Complete accounting services We can handle your accounts payable, payroll, accounts receivable, general ledger, and reporting services to keep your finances in order. - Tax Planning and advice We provide quarterly reviews, financial advice and consulting, and CFO services. The Pharmacy - Hardware If you need new equipment, we can find you the best deal. We work with hundreds of vendors to get you the hardware you need. - Leasing When it's time to upgrade, a lease can get you that new equipment without paying for the whole amount up front. If you need help getting a lease, we can help get you the money you need. Doctor's Office - Security Checkup We will security audit your systems and network to ensure the maximum security against hackers. Med School - Specialty Software solutions We're developing new software every day for you and your customers. From instant messaging software to voice communication, we can create a customized solution for you. - ISP Help Desk If you need help with an ISP related service, we can help. For Cisco configurations, setting up a mail or radius server, or any support at all call us first.
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